The BTEC Level 3 Extended Diploma in Hospitality is primarily a Technical Level qualification, equivalent in size to three A levels, which has been designed as a full two-year programme of study, enabling learners to develop a substantial common core of knowledge, including the scale, structure and organisation of provision of the hospitality industry, the principles of supervising customer service, how to provide customer service and why good customer service is essential for hospitality businesses to succeed.It also includes several practical units allowing learners to improve their cooking skills.


The Extended Diploma also allows learners the maximum opportunity to study in more depth a full range of option and specialist areas of their choice, such as:

  • The hospitality industry
  • Principles of Supervising Customer Service Performance in Hospitality
  • Providing Customer Service in Hospitality
  • Financial Control in Hospitality
  • Food and drink service
  • Asian food
  • European food
  • Contemporary world food
  • Planning & managing a hospitality event
  • Personal selling and promotional skills in hospitality· 
A range of teaching methods are used – lectures,practical sessions, educational visits and visiting speakers. Students will spend one day a week on industry based work placement either in a hotel or restaurant. Students will also work in the school training kitchens and in the realistic working environment which is made up of our main production kitchen and café.
  • Practical activities – learners develop skills required for the workplace in practical cookery and restaurant & bar service.
  • Case studies - these will be based on information from real life hospitality and catering businesses. This will involve visiting catering establishments.
  • Class Discussions - a lot of lessons will be based around this where students have the opportunity to express their own opinions and ideas.
  • Group Discussions - students will be in a smaller group discussing ideas and concepts.


Each unit is assessed by a variety of assignment tasks, both written and practical. Each unit will be graded PASS, MERIT or DISTINCTION. In order to gain the full qualification all units must be successfully completed. On successful completion of Years 1 and 2, students will be awarded Hospitality BTEC Level 3 Extended Diploma which is equivalent to 3 A Levels.

BTEC Grade

A Level Grade










The industry offers great opportunities for enthusiastic and hard working individuals who want to deliver excellence in customer service, food service, welcoming visitors and providing customers with the best experience across the diverse hospitality industry. You will benefit from participating in a realistic working restaurant, preparing for themed and VIP events, understanding the principles of accommodation. You will develop your communication skills, confidence and employability skills such as food service,culinary skills development as well personal development.

The hospitality sector spans a range of 20+ industries including hospitality services, contract food services, holiday parks, hotels and other venues, events management and visitor attractions. Together, the sector contributes over £63 billion in GVAeach year and employs approximately 2.9 million people in more than 419,000 establishments. The majority of the organisations are private sector.

The hospitality and tourism sector employs 7% of the working population (1 in every 14 jobs). Longer-term employment projections suggest that by 2020 the sector’s work force will have grown by 6% (660,200 people), which is higher than the projected increase for the economy as a whole. 


Students who study this Hospitality BTEC will have access to a range of higher education opportunities including HND, Foundation Degrees and BA Honour Degrees, courses may include Culinary Arts Management, Hospitality Management and Events Management.

Progression routes at university include: 

BSc in Hospitality management
BA in Hospitality and Tourism management
BA (Hons) in International Tourism and Hospitality Management
BA (Hons) in Hospitality and Business management

Employment routes include chef, trainee supervisor, hotel receptionist, trainee hotel manager. The types of employers include hotels, restaurants, cruise ships, holiday resorts, conference centres, and holiday parks.