Whether your son or daughter is in Year 7 or Year 13, their health, happiness and wellbeing, although affected by different factors, is paramount to their enjoyment of the whole experience.

We understand you will be concerned for your son' or daughter's welfare during their time at our academy and we provide a dedicated range of support services to ensure your son or daughter is happy and healthy during their time at The Petchey Academy.

Student Welfare

We support all students experiencing difficulties which may affect their education and studies. We aim to help students achieve their academic targets and qualifications. We are also here to raise awareness and understanding of the difficulties experienced by students in the school community. We offer advice to academic staff on how to support students experiencing difficulties.

For more information please contact

Ms Rose Ferguson

Student Wellbeing Manager

rose.ferguson@petcheyacademy.org.uk; 020 7275 1523

As the Welbeing Manager I occupy a key role within the academy and assume shared responsibility for the care, well-being and safety of the students at the academy. I support the Year Teams to ensure that students are comfortable and happy in school and that all their basic needs are being met at all times.

It is essential that systems, procedures and protocols are in place to make sure that every aspect of students’ welfare is being considered, monitored and reviewed to make sure that they are in a clean, safe and happy environment.

The Inclusion Team is the nerve centre of the academy and it can be busy and intense at times, especially on arrival and departure and during student free time (when many things can be happening at the same time) and any arising welfare issues must be dealt with efficiently, sympathetically and effectively.

The day will be long and often quite tiring due to physical and mental pressures of the job, but it will also be very varied, spontaneous and fast-moving and you feel a real sense of achievement, camaraderie and teamwork at the end of each day.

Health & Wellbeing

Students who think they may need counselling should first get in touch with their Academic Tutor or drop in to the Student Welfare Manager so that appropriate forms of support can be identified.

If your child’s situation is more serious and causing you to worry about their physical or psychological health you should contact your GP. In an emergency you should seek immediate help from the emergency services.

Drop-in is for students who have questions or concerns about their own wellbeing, and anyone concerned about the wellbeing of students. The drop-in facility is intended for brief, informal and confidential discussions which may be all that is needed: if further support or help is required the Student Welfare Manager  will assist students to access other services.

Students who are unable to attend the drop-in can request a referral to the School Doctor or School Nurse. The Student Welfare Manager would be very happy to make the referral for you.

If a student’s situation is more serious and causing worry about physical or psychological health, the parents /carers should contact their GP. In an emergency immediate help should be sought from the emergency services.

Medical Care

The Student Welfare Manager, with the help of the School Nurse, will organise and oversee the care of any students with medical needs and along with other first aid trained staff will administer prescription medicines to students as advised by GPs.

The NHS School Doctor and the named School Nurse for the Academy are:

The School Nurse is available once per month, based in the Treatment Room. You can book an appointment to see the school nurse directly  or through Ms Ferguson.

The School Doctor is a Consultant Pediatrician and is on rotation to each school. The current school Doctor for the Academy is Dr Briony Arrowsmith.


Students who think that counselling may be needed are invited to first of all get in touch with their Academic Tutor or drop in to the Student Welfare Manager so that appropriate forms of support can be identified.

Students, who know for sure that counselling is the support they need, are invited to either email Ms Ferguson, Student Welfare Manager, or come to the drop in.

Short-term counselling is provided by trained, qualified and competent counsellors.

Out of hours & self-help


You are not alone, and while friends can be a really good source of advice, guidance and support, please be reassured that there is a network of guidance and support services available to you and for you at school.

The Parent-Child relationship

The parent-child relationship is a complex dance of love and lesson teaching. As a parent, you must guide your child through the ups and downs of youth, helping him/her learn right and wrong and grow into the adult he or she will all-to-soon become. This relationship is as complex as it is important. There are a number of topics germane to this area that may prove helpful to understand and consider as you move through the process of child rearing.


  • For any relationship to blossom, communication is a must. Often, parents and children allow hectic lifestyles to eat away at their communication time. Doing this is a major mistake, as the parent-child relationship will suffer if you don’t put active effort into communicating regularly. Make communication a continued focus, setting aside time to talk to your child suggest the most effective way to ensure daily communication is to commit to eating dinner together each evening. This set dinner date will allow you to catch up on each other’s lives.

Relationship Mending

  • When children are young, they depend upon you almost completely. This dependence results in the formation of a natural bond. As they age and become more self-sufficient, however, this bond commonly begins to dissolve. Common parent-child conflicts over hot-button topics like discipline and rule-setting can result in this bond evaporating even more rapidly. If your bond with your child has been damaged, you don’t have to resign yourself to giving up the closeness you once enjoyed. Though it will take a concerted effort on both your parts, you can rebuild this frayed tether. Parents that seek to rebuild damaged relationships focus on forgiveness and communication, letting go of the past and committing to talking to each other, even if they things they are discussing are trivial.

Friend or Parent

  • While it may be tempting to allow your familiarity with your child to lead you to being a bit more BFF than parent, allowing the lines between parent and friend to blur is a major mistake, suggests directors of “Connective Parenting” Bonnie Harris. Being friendly with your child is fine, she reminds parents, but allowing your child to rule to roost will only lead to more conflict. Avoid some of the common behaviours of BFF parents, including: changing your demands to meet your child's wants, asking your child to keep secrets or trying to influence what your child likes. These behaviours blur the lines and set your kid up for confusion.

Divorce & Relationship Drama

  • Divorce or relationship breakdown will necessarily affect the family dynamic. If you have recently navigated a divorce, you will almost certainly feel an impact on your relationship with your child. To lessen the degree to which the divorce harms your relationship, be supportive of your child, maintaining an open stream of communication. Also, avoid saying anything negative about your former partner, as your child may internalise these comments. By remaining sensitive to your child’s needs during this difficult time, you can establish a new normal more rapidly.