Parents' Guides & Resources

We hold regular parents' workshops on issues such as online safety, PSHE, revision and mental health so keep an eye on our calendar for forthcoming dates.

We regularly share useful links and resources via Twitter and Facebook on how to support your child with everything from mental health to revision.

The Petchey Academy Publications

show my Homework/Satchel: One frequently asked questions for parents/carer

Parent Pay Accounts FAQSFollowing feedback from our Parent Forum, here are some useful links, advice and resources for parents:

Student Wellbeing Hub - resources & recommended websites for students, parents & carers

Mental health & emotional support resources

FACE COVID – How To Respond Effectively To The Corona Crisis - a short You Tube Parents Survival Guide

Emerging Minds website - supporting young people with anxiety

First Steps is an NHS Psychology Service, for children and young people aged 0-18 and their families. We aim to help with difficulties relating to behaviour, emotions and relationships and try to tackle issues early on, before they become severe or too difficult to manage.

First Steps Website

Self Space offers an opportunity for a good conversation with a qualified person. We aren't just crisis management (although we do that too). We believe in talking about where you're at, where you've come from and where you're going, helping you to find and reach your potential. 

The Self Space Website

Family Lives offers a confidential helpline, parenting videos, online information on helping families cope during the lockdown and much more. 

Family Lives WebsiteChildrens Society -  Advice for Young People

Childrens Society - Building Mental Resilience

Self-esteem and believing in yourself

Agency Name


Contact Information

A Space (The academy’s counselling service)

Please contact the Safeguarding or Wellbeing Teams at academy to arrange support

Young Hackney

0208 356 7404 (9am – 5pm)


Non-Emergency call 101

Emergency call 999

NHS Services &

NHS Choices


111 or

999 in an Emergency

Anaa Freud


0207 794 2313

Children’s Social Care  

0208 356 5500



Online support available:

Mon to Fri 12pm – 10pm

Sat and Sun 6pm – 10pm


0300 123 3393

Text 86463


0808 800 5000

Samaritans or

Text 116 123

Online Safety & Managing Screen Time

Where can I go to get support to help keep my child safe online?

There is a lot of support available to keep your child safe online. Below are some useful links to help parents and carers:

  • Thinkyouknow (advice from the National Crime Agency to stay safe online)
  • Internet matters (support for parents and carers to keep their children safe online)
  • Parent info (support for parents and carers to keep their children safe online)
  • LGfL (support for parents and carers to keep their children safe online)
  • Net-aware (support for parents and carers from the NSPCC)

Managing social media use and screen time

Online safety tips for parents of 11-13 year olds

Online safety tips for parents of 14+ year olds

NSPCC online safety advice

Advice for parents re oversharing, monitoring what children share online and the safest social platforms for children.

Study Skills & Revision

Supporting Your Child's Relationships & Sex Education At Home

Sex education at home

Your role in your child's education about sex and relationships is important. The teaching of these subjects in school is designed to complement the discussions you have with your child at home.

Before talking to your child, think about your own views on sex and what matters to you in your relationships and family life. Work out your own values and morals so that you can give your child clear, consistent messages about sex and relationships throughout childhood. Sex education is most effective when it’s built up gradually over a number of years.

Don't ignore the subject altogether - you don’t want your child to grow up being confused about sex and relationships.

Tips on talking to your child about sex and relationships:

  • Try to make discussion of sex a part of normal life not just a one-off talk.
  • Talk as naturally as possible to your child as this will encourage him or her to be more relaxed and open with you.
  • Answer any questions your child asks as clearly as you can so that he or she doesn't become confused.
  • Listen carefully to what your child has to say and try to deal with any fears, concerns or misunderstandings as they arise.
  • Be truthful if you don’t know the answer to a question - try to find out the answer and then raise the topic again another day.
  • Don't avoid a topic if you feel uncomfortable or embarrassed about raising it. Consider introducing the subject via discussion of a TV programme or magazine article or what your child is learning in class.
  • Make sure any discussions are appropriate to the age of your child.


FPA (Family Planning Association) is a UK registered charity working to enable people to make informed choices about sex and to enjoy sexual health.

Handling Bereavement

Bereavement resources

The Loss Foundation is a charity normally offer group support and guidance for adults experiencing bereavement by cancer. However in response to the corona crisis they will be offering an additional online service for those who have experienced a loss due to covid-19, providing a space for people to share their experiences and connect with others going through something similar.  

This is support for adults rather than children and young people but as it's unfortunately quite likely we will be coming into increasing contact with parents, family members, teaching staff and other professionals who have lost a loved one to the virus, I thought I'd pass the details on for you to hold in mind and share where appropriate.

Child Bereavement UK can offer support and information through our National Helpline on 0800 02 8880 40, Live Chat here on our website, or by emailing:

We are here to listen and explore support options with bereaved families and anyone supporting children and young people (up to age 25) or families facing bereavement.